Talkwyn refund policy

How the Talkwyn refund policy works

You can ask for a full refund of a Pro license within 14 days of the purchase date. You do not need to give a reason, though we are grateful if you do, because it helps us improve.

Refunds go back to the original payment method. Your bank or card issuer usually shows the money within 5 to 10 business days.

Before you ask

Many problems have a quick fix. If answers look wrong, run the scan again after editing your pages. If the chatbot stops replying, check your AI key or add a second provider for automatic fallback. The Talkwyn docs cover the common cases, and we are happy to help. If it still is not right for you, we will refund you, no hard feelings.

How to ask for a refund

Use the contact form with your order number and the email address you bought with. We confirm by email when the refund is processed.

What happens to your license

A refunded license is deactivated. Pro features stop on every site that used it. Talkwyn itself keeps working with the free features, and your chats, leads, and settings stay in your own database.

Free trials, renewals, and upgrades

• The free trial is free, so there is nothing to refund. When it ends, you can upgrade or simply keep the free plan.
• Renewals: you can ask for a refund within 14 days of the renewal payment.
• Upgrades: you can ask for a refund of the difference you paid within 14 days of the upgrade.
• Partner commissions on a refunded order are cancelled, as described in the partner program terms.

See also the terms of service and Talkwyn pricing.