Pro feature
Chatbot analytics that show you what visitors really want
Talkwyn Pro adds chatbot analytics and an inbox to your site. See what your visitors ask, spot the questions your website could not answer, and read every conversation and lead in one place. It is a simple way to learn what your customers need.
Sample inbox
Answers in your language
Do you offer weekend delivery?
I couldn’t find that on our website. Would you like our team to get back to you?
¿Tienen tallas grandes?
Sí, la camiseta clásica está disponible hasta la talla XXL.
Your visitors are telling you something
Every question typed into your chat is a small piece of research. It tells you what people look for, what confuses them, and what your website is missing. Without a place to review it, that information disappears.
Analytics and inbox gives that information a home. You do not need to set up a separate tool or export anything. It sits inside your WordPress dashboard, next to the rest of your Talkwyn settings, and the data stays in your own database.
Analytics and inbox is a Pro feature. It is included in every Pro plan and in the free trial.
- Do you deliver on Sundays?No answer
- How much is the family package?Answered
- Is parking free?No answer
- Can I book for tomorrow?Lead saved
Inside your WordPress dashboard. Pro feature.
What chatbot analytics shows you
What visitors ask
See the questions people bring to your site, in every language they use.
Questions with no answer
Find the questions Talkwyn could not answer from your content, so you know exactly which page or FAQ to add.
One inbox
Conversations and leads in one place, so you can read the chat that led to each lead before you call.
Close the gaps, then watch answers improve
The loop is simple. Review the questions with no answer. Add the missing information to a page or FAQ. Talkwyn updates its index when you edit, so the next visitor who asks gets an answer. Learn how that works on the instant answers from your website page.
The inbox works hand in hand with lead capture. Every lead arrives with its conversation, so your team knows the context before they reply. See the lead generation chatbot for how leads are collected, or all AI chatbot features.
The loop
- 1ReviewQuestions with no answer
- 2Add itTo a page or FAQ
- 3Talkwyn updatesWhen you edit
- 4Next visitorGets the answer
Included with Pro
Included in every plan
- Conversations and leads in your own database
- Logs can be turned off or auto-deleted after a set number of days
Pro adds
- See what visitors ask
- See questions with no answer, so you can add content
- Conversations and leads in one inbox
- Add an answer to an unanswered question in one click
Analytics questions
Short answers to the questions we hear most. If yours is not here, ask us directly and a person will reply.
Is analytics included in the free plan?
No. Analytics and inbox is a Pro feature. The free plan keeps chat history and leads, and you can try Pro free for 15 days.
Where is the data stored?
In your own website’s database. Messages go only to the AI provider you picked.
Can I limit how long conversations are kept?
Yes. Logs can be turned off or deleted automatically after a set number of days.
Can agencies see each client separately?
Yes. Each client’s chats and leads are saved in that client’s own WordPress site, so you see each client separately. This works on every plan.
What happens if my Pro license is not renewed?
Talkwyn keeps working with the free features. Analytics and inbox stop, but your chatbot keeps answering and capturing leads.
How does the free trial work?
You get every Pro feature for 15 days on one site. No credit card needed. When the trial ends, upgrade with the same key or keep the free plan. Start the trial.
What happens when the answer is not on my site?
Talkwyn says it could not find that and offers to have your team follow up. It answers business questions only from your own content, so it never invents a price or a policy.
Do I need to pay for AI?
Not to get started. Groq, Google Gemini, OpenRouter and Cloudflare Workers AI offer free tiers. Add more than one and Talkwyn switches automatically when one hits its limit. Pro adds OpenAI, Anthropic Claude, Mistral and DeepSeek. Choose an AI provider.
How do new leads reach me?
When a visitor shows interest, Talkwyn asks before it shows a short form inside the chat. Every lead is saved in WordPress and emailed to you instantly, and you can export leads as CSV. How lead capture works.
Will it slow down my site?
The chat script is small, loads after your page, and talks to your server only when someone sends a message.