Small business
An AI chatbot for small business, without the big-business setup
Talkwyn is an AI chatbot for small business websites. Click “Scan my site” and it learns your services, prices and opening hours. Then it answers customers in their own language, day and night, and emails you when someone wants a quote or a call back.
Sample cleaning company
Answers in your language
Do you clean on Sundays?
Yes, Sunday bookings are available from 9 am to 3 pm.
How much for a 2 bedroom flat?
A standard clean for a 2 bedroom flat is listed at $120. Want the team to send you a quote?
You are the owner, the sales team and the help desk
In a small business, the same few people do everything. While you are with a customer, the phone rings and a website message waits. By the time you reply that evening, the person has called someone else. If you already have a contact form, our chatbot vs contact form guide shows how the two work together.
Most of those messages ask things your website already says: prices, hours, areas you serve, how to book. You just cannot answer them all the moment they arrive.
Big chat platforms promise to fix this, but they often come with per-seat pricing, long setup, and a lot of features you will never use.
What you need is simpler: your website answering the easy questions the way you would, and telling you when a real customer is ready to talk.
- NameMaria
- WantsA call back today
- Asked aboutPrices for a home repair visit
- Came from/services/
Saved on your site and emailed to you.
How Talkwyn fits a small team
Live in about five minutes
On WordPress, install from your dashboard, paste a free AI key, click “Scan my site”, pick a color, and turn it on.
Free AI keys work
Use free tiers from Groq, Google Gemini, OpenRouter or Cloudflare. Add two and Talkwyn switches when one hits its limit.
Answers only what you wrote
Replies come from your own pages, with source links. It never invents a price or a policy.
Leads in your inbox
When a customer asks for a quote or a call, it offers a short form. You get an email right away.
Every customer’s language
It replies in the language each customer writes in, including Spanish, French, Hindi and mixed messages.
Example: a quote request after hours
A sample home cleaning company. The customer asks two practical questions and then asks for a quote.
Sample cleaning company
Answers in your language
Do you cover Riverside?
Yes. Riverside is on the list of areas served.
Do you bring your own supplies?
Yes. The services page says the team brings all supplies and equipment.
Great, can I get a quote for a move-out clean?
Sure. Leave your name and phone number, and the owner will send you a quote.
This is an example conversation with a made-up business. Answers come from its own pages.
What to look for in the best AI chatbot for small business
The best AI chatbot for small business is the one you will actually set up and keep running. We suggest checking these points with any tool you consider, including ours:
- Cost over a few years. Look past the first month. Talkwyn has a free plan forever, and Pro is a yearly license.
- Setup time. If it needs a developer or weeks of training, it may never go live.
- Honesty. It should say “I don’t know” rather than guess a price.
- Your data. Where do chats and leads live? With Talkwyn, they stay in your own WordPress database.
- Languages. Can it answer the customers you actually have?
Talkwyn is a new company, and it is live today as a WordPress plugin. A one-line embed for any website and a Shopify app are in development.
If you sell online, see the ecommerce chatbot page. If you run an agency office, see the real estate chatbot page.
Check any tool for
- Cost over a few years, not the first month
- Setup you can finish yourself
- Honest “I don’t know” answers
- Where your chats and leads live
- The languages your customers use
Included in the free plan
Included in every plan
- One-click site scan of pages, posts, products and menus
- Multilingual answers with source links
- Lead capture inside the chat, emailed instantly
- Chat history in your dashboard
- Free AI providers with automatic switching
- Hide on any page, privacy notice and rate limiting
Pro adds
- Paid AI models: OpenAI, Anthropic Claude, Mistral and DeepSeek
- Smart search (meaning-based search), analytics and inbox
Small business chatbot questions
Short answers to the questions we hear most. If yours is not here, ask us directly and a person will reply.
How much does it cost?
The free plan costs nothing, forever. Pro starts at $49 a year for one site. See Talkwyn pricing for every plan.
Do I need to write chatbot scripts?
No. Talkwyn learns from the pages you already have. Clear pages make clear answers, so it helps to keep prices and hours up to date.
What if it does not know the answer?
It says so and offers to connect the customer with you. It never makes up a price or a policy.
Will free AI keys be enough?
Several providers offer free tiers. Limits are set by each provider and change, so add two keys and Talkwyn switches when one is busy.
Can I get a refund on Pro?
Yes, within 14 days. You can also try every Pro feature first: 15 days free on one site. No credit card needed.
Can it take bookings?
It collects booking requests. When a visitor wants to book, Talkwyn offers a short form inside the chat and emails the request to you, so your team confirms the time.
Does it answer when we are closed?
Yes. It answers from your pages at any hour, and saves any lead so your team can follow up when you open.
Does it replace my team?
No. It handles the routine questions your pages already answer, and hands interested visitors to your team.
What should I publish before I turn it on?
Clear pages for your services, prices, opening hours, service area and policies. Talkwyn can only answer from what you publish.
How long does setup take?
About five minutes. Install Talkwyn, paste a free AI key, click Scan my site, pick your color, avatar and welcome message, and turn it on. The setup guide walks through each step.
Related pages
Talkwyn AI chatbot for websites
How Talkwyn reads your site and answers visitors.
Real estate chatbot
Listings, viewings and lead qualification.
Ecommerce chatbot
Product, stock and shipping questions, answered.
How to add a free AI chatbot to WordPress
A step-by-step setup guide.
Start your free Pro trial
Every Pro feature free for 15 days.
Hotel chatbot
Rooms, check in times, and guest questions.
Restaurant chatbot
Menus, opening hours, and reservations.
Law firm chatbot
Practice areas, hours, and consultation requests.