A chatbot for car dealers and repair shops that answers every lot question

Buyers shop for cars after the showroom closes

Car buyers do their research at night. They compare listings on three sites, then message the dealer with the clearest answers. Is it still available? Has it been in an accident? Do you take trade-ins? If the reply comes the next afternoon, they may have already booked a test drive somewhere else.

Repair shops hear their own set of questions. Do you service hybrids? How much is an oil change? Are you open Saturday? Can I wait while you work? The answers sit on your service pages, but the phone still rings all day.

In many cities, buyers and drivers write in Arabic, Spanish or Hindi as often as in English.

What to set up, and what to avoid

Car prices, finance and repairs come with rules and expectations, so be clear about what the chatbot handles.

• Keep listings current. Unpublish a car as soon as it sells, so the chatbot never offers it.
• Put price, mileage and key features on the listing page as text. That is what Talkwyn reads.
• Do not use it to quote finance terms or approve credit. Publish a finance page that explains how applications work, and let your team give offers.
• Do not use it to diagnose a fault. Test questions like “what is that noise?” and check that replies offer an inspection booking.
• Ask visitors not to share license or bank details in the chat. A request only needs a name and a way to reach them.
• Check local advertising rules for vehicle prices and finance with your own advisor.