Italian

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An Italian chatbot that answers your visitors in their language

Talkwyn is an Italian chatbot for your website. When a visitor writes in Italian, it answers in clear, natural Italian using your own pages, menus, products and policies. Your website can stay in English. Prices, names and links stay exactly as you wrote them, and every answer shows where it came from.

Sample restaurant

Answers in your language

Buongiorno, siete aperti a pranzo la domenica?

Buongiorno! Sì, la domenica siamo aperti a pranzo dalle 12:00 alle 15:00. Le consigliamo di prenotare.

SourcesOrari

Italian speakers ask before they book or buy

Your Italian speaking visitors might be in Rome, Milan, Lugano, or planning a trip from abroad. Many of them read some English, but when the question is about a table for Sunday, a delivery to Naples or a return, they want to ask in Italian and read the answer in Italian. Before you launch, read the multilingual website chatbot guide.

When the chat window only answers in English, the questions still come. Some visitors paste your reply into a translator. Others leave and book with someone who answered them in their own language.

An Italian chatbot gives each of them a direct answer, right away, from the content you already have on your site.

Sample online store

Answers in your language

Spedite a Napoli? Quanto costa?

Sì, spediamo in tutta Italia. La spedizione standard costa 5,90 € e arriva in 2 o 3 giorni lavorativi.

SourcesSpedizioni

How the Italian chatbot for your website works

Learns your site once

Talkwyn scans your published pages, posts and products. You do not need an Italian version of your website.

Replies in Italian

It detects Italian in each message and replies in Italian, polite by default, the way most Italians expect to hear from a business.

Facts stay exact

5,90 € stays 5,90 €. Prices, dish names, product names, emails and phone numbers are copied exactly from your pages.

Leads in Italian too

When a visitor wants to book or buy, Talkwyn asks in Italian if they would like a follow-up, then shows a short form.

An Italian chatbot conversation

A guest asks about Sunday lunch and gluten free dishes, then wants to plan a dinner for a group. The restaurant’s website is in English. The answers are in Italian.

English translation

  1. Good morning, are you open for lunch on Sunday?
  2. Good morning! Yes, on Sunday we are open for lunch from 12:00 to 15:00. We suggest booking ahead.
  3. Do you have gluten free dishes?
  4. Yes, our menu has several gluten free dishes, marked with a symbol. Gluten free pasta costs 2 € extra.
  5. I would like to plan a dinner for 20 people in September.
  6. With pleasure. Would you like our staff to contact you to plan the dinner? Leave your name and email in the form below.

This is an example conversation. Hours and prices are sample values made up for the example. Real answers come from your own pages.

Sample restaurant

Answers in your language

Buongiorno, siete aperti a pranzo la domenica?

Buongiorno! Sì, la domenica siamo aperti a pranzo dalle 12:00 alle 15:00. Le consigliamo di prenotare.

SourcesOrari

Avete piatti senza glutine?

Sì, nel nostro menù ci sono diversi piatti senza glutine, segnalati con un simbolo. La pasta senza glutine costa 2 € in più.

SourcesMenù

Vorrei organizzare una cena per 20 persone a settembre.

Con piacere. Desidera che il nostro staff la contatti per organizzare la cena? Lasci il suo nome e la sua e-mail nel modulo qui sotto.

Italian alongside your other languages

Restaurants, hotels, schools and online stores that serve Italian speakers often serve other languages too. Talkwyn handles all of them from one setup and switches when the visitor switches. A guest can ask in Italian, then reply in English, and the conversation simply follows.

In Switzerland, Italian sits next to German and French, so the German chatbot and the French chatbot are natural next steps. If you also welcome visitors from Spain or Latin America, see the Spanish chatbot. Or read the full multilingual chatbot overview.

Switches when they switch

  • Quanto costa la spedizione?Italian
  • Wie viel kostet der Versand?German
  • Combien coûte la livraison ?French
  • How much does delivery cost?English

Each one answered in its own language

Italian features included

Included in every plan

  • Automatic Italian detection and replies
  • Works for Italy, Switzerland and Italian speakers abroad
  • Switches between Italian and English in the same chat
  • Prices, names and links kept exactly
  • Source links to your own pages under each answer
  • Lead capture in Italian, saved in WordPress and emailed to you
  • Interface text translatable with WPML and Polylang

Compare plans

Italian chatbot questions

Short answers to the questions we hear most. If yours is not here, ask us directly and a person will reply.

Do I need an Italian version of my website?

No. Talkwyn reads your pages in the language they are written in and answers in Italian when the visitor writes in Italian. If you already have Italian pages, it uses them too.

Will it use “Lei” or “tu”?

Replies are polite by default, which in Italian usually means “Lei”. The exact style comes from the AI model you choose, so test a few questions to make sure the tone fits your brand.

Is the Italian natural?

The Italian comes from the AI model you choose. Modern models write natural Italian, and Pro adds paid models like OpenAI and Anthropic Claude if you want more choice.

Will it make up prices or policies?

No. Talkwyn answers business questions only from your website. If the answer is not there, it says so and offers to have your team follow up.

How do I add an Italian chatbot to my site?

Install our WordPress chatbot plugin, scan your site, add an AI key and turn it on. Then ask a few questions in Italian.

How good is the language quality?

It depends on the AI model you choose. Test the languages your customers use with real questions before you go live.

Do visitors have to pick a language?

No. Talkwyn detects the language of each message on its own and replies in the same language.

How does the free trial work?

You get every Pro feature for 15 days on one site. No credit card needed. When the trial ends, upgrade with the same key or keep the free plan. Start the trial.

Where are chats and leads stored?

In your own website database. Messages go only to the AI provider you picked, and you can turn chat logs off or have them deleted after a number of days you choose. Read our privacy approach.

Do I need to pay for AI?

Not to get started. Groq, Google Gemini, OpenRouter and Cloudflare Workers AI offer free tiers. Add more than one and Talkwyn switches automatically when one hits its limit. Pro adds OpenAI, Anthropic Claude, Mistral and DeepSeek. Choose an AI provider.

Let your website do the talking.

Start your 15-day trial, scan your site, and see your first answer in about five minutes.

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